Frequently Asked Questions
Everything you need to know about shopping with Kinks
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who adhere to strict ethical labor practices and sustainable material sourcing to ensure the highest quality for our customers.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our customer service team.